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good service Dobies/Garden Organic etc

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  • good service Dobies/Garden Organic etc

    (I'm not saying about the controversy about them being bought out etc)

    Ordered some Oca a few weeks ago (red and white). It arrived last week, I opened up the order and found the Red was rotting (bad), phoned them up today and a replacement is in the post. Which is nice.

  • #2
    Itís not good service yet,anything could happen but I hope you get maybe an extra one as a goodwill gesture,that would be lovely service,let us know what happens
    Location : Essex

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    • #3
      Well, they shouldn't have sent you rotten stuff in the first place.
      Quality control should be done before despatch, not by the customer.

      Having said that, there is one company I can think of who aren't interested in customer satisfaction.

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      • #4
        I've ordered from them before and never had any issues, although it was just seeds, not perishables.
        Follow my grow and cook your own blog

        https://tabularasa.org.uk/
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