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Old 06-02-2010, 10:41 AM
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Default why does the home hub lose my laptop?

I used the laptop in bed this morning, as per.

Then brought it downstairs, and it lost its connection. It took me half an hour to get it going again, using various tricks I've had to learn, including restarting the home hub, which is only 5 feet away from the laptop.

today the problem was "invalid IP address"

Anyone know why it loses its connection just by coming down the stairs?

It does this intermittently. It used to be every day, and now it's once in a while.

very irritating though.
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Old 06-02-2010, 11:59 AM
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A few questions TS:

You say Home Hub, does that mean you're with BT?

Does you laptop have wireless built in or are you using a card or dongle?

What operating system are you using on your laptop?

Do you know if your laptop has a fixed IP address, or is it assigned by your Home Hub?

Do you know if your neighbours have wireless networks?

Is your Home Hub near any electrical equipment, such as a fridge?
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Old 06-02-2010, 12:25 PM
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I had a similar problem and it turned out to be the channel I was using. A neighbour was using the same channel and they were interfering.
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Old 06-02-2010, 01:48 PM
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Originally Posted by HotStuff View Post
You say Home Hub, does that mean you're with BT?
Thanks for answering. Yes, BT

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Originally Posted by HotStuff View Post
Does you laptop have wireless built in or are you using a card or dongle?
built in

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Originally Posted by HotStuff View Post
What operating system are you using on your laptop?
Windows XP

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Originally Posted by HotStuff View Post
Do you know if your laptop has a fixed IP address, or is it assigned by your Home Hub?
fixed (we had laptop way before the Home Hub

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Originally Posted by HotStuff View Post
Do you know if your neighbours have wireless networks?
next door, dunno, but there are about 3 wirelesses that show up on my laptop

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Originally Posted by HotStuff View Post
Is your Home Hub near any electrical equipment, such as a fridge?
no, nothing except phone chargers plugged in under the table
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Old 06-02-2010, 02:16 PM
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Could be Ollie was on the right track. If 3 wireless networks show up on your laptop does it show what channels they are on? Wireless channels overlap and can cause interference. Best choice is whichever of 1, 7 or 13 isn't being used by your neighbours. This willl require making a change on your Home Hub, but your laptop (and any other devices) should find the new channel without you having to tell it.
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Old 06-02-2010, 02:19 PM
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This site has a video on changing the channel on a BT Home Hub:

How do I change the wireless channel on my BT Home Hub? | Help | BT.com
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Old 06-02-2010, 02:31 PM
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Also, make sure nothing else is trying to use the same IP address, printer or desktop, etc.
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Old 06-02-2010, 04:56 PM
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Are you a 100% certain that you are on a fixed IP address, just because your laptop was there before the home hub doesn't mean that your IP address is fixed..
If it was happening to mean with that error I would go into a DOS prompt and type ipconfig /all then press Enter(dont forget the space before the /) I would search the output for the above command for these lines.

Dhcp enabled this will be yes or no, if yes then your IP addresss isnt fixed
IP Address (most likely starts with) 192.168.x.x
Subnet mask most likely 255.255.255.0 (if the above starts with 192)
Default Gateway most likely 192.168.x.x

If the IP address starts with 169 (an APIPA address) then this means that the adaptor most likely hasn't got a fixed IP address but it cannot contact a valid DHCP device to obtain an IP address.
Depending on the output from ipconfig /all I may then type
ipconfig /release press enter
then ipconfig /flushdns press enter
then ipconfig /renew press Enter, within about 30 seconds of pressing enter you should get an IP address and a subnet mask being displayed if your adaptor can contact a DHCP device.

If all the above didnt work I then usually swear a bit > kick the dog and then remove the power from the router for 5 minutes
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Old 06-02-2010, 05:04 PM
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Genius guys, thank you.

I don't know if it's worked yet, but I've changed from channel 1 to 11.

I didn't know about wireless interference, or channels, or that I could put my hub into low-power at night.

Gawd bless this Grapevine
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Old 06-02-2010, 05:05 PM
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TEB: sorry, but you lost me at "are you 100%"

I just don't understand tech-talk
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Old 07-02-2010, 03:37 PM
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Quote:
Originally Posted by Two_Sheds View Post
TEB: sorry, but you lost me at "are you 100%"

I just don't understand tech-talk
Not sure I understand this bit, but.. we used to use AOL, and I believe it assigns an IP each time you sign on, whereas other providers, you get one first time and that is yours henceforth, but it may be some other code name for the particular thing I am thinking about..
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Old 07-02-2010, 05:03 PM
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Not sure I understand this bit, but.. we used to use AOL, and I believe it assigns an IP each time you sign on, whereas other providers, you get one first time and that is yours henceforth, but it may be some other code name for the particular thing I am thinking about..
It depends on the how the software is written, in a windows server network an IP address is leased to a computer for 8 days, after the lease expires the device asks for another IP address and it is renewed and usually the computer will get the same IP, other devices do this differently, with the routers/wap devices that I have used I find they expire the IP address in a shorter period. In the early days of broadband (in the UK at least) most peeps were on a dynamic IP address, i.e. it would or could change every time you reconnected but a lot of ISP now allocate a static IP to a ADSL connection.
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Old 07-02-2010, 05:20 PM
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Not sure I understand this bit, but.. we used to use AOL, and I believe it assigns an IP each time you sign on, whereas other providers, you get one first time and that is yours henceforth, but it may be some other code name for the particular thing I am thinking about..
Every device attached to the internet has to have an IP address. IP stands for "Internet Protocol".

Your Internet Service Provider (ISP) assigns you an IP address when you connect to the Internet. Generally, unless you pay a bit extra you are not guaranteed to always have the same IP address each time you connect, although in practice with broadband you may find your IP address rarely changes.

Most households using broadband will have one ISP and therfore one IP address.

If you just have the one computer connected via your modem to the Internet then that computer will use the IP address assigned.

A lot of households these days have multiple devices connected to the Internet, but as far as your ISP is concerned you are still assigned one IP address. That IP address is used by your Router or Home Hub and that is the only device that your ISP's network talks to. Generally, your Router is responsible for assigning IP addresses to each of the devices in your household, in this case the IP addresses on your home network are referred to as dynamic. However, there is a way that you can over-ride this and assign specific IP addresses to specific devices, these are referred to as static.
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Old 07-02-2010, 06:00 PM
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Anyway, we suspect that the original problem was that the computer was connecting via the wrong hub at times?
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Old 07-02-2010, 07:07 PM
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There is an excellent application called Network Stumbler which shows all wireless hubs in range and which channels they are using. I run this periodically just to make sure that my own wireless router channel is well away from any neighbouring routers. Network Stumbler is free and can be found at Downloads | NetStumbler.com.
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Old 07-02-2010, 07:49 PM
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Anyway, we suspect that the original problem was that the computer was connecting via the wrong hub at times?
No, it is unlikely that it was trying to connect to the wrong hub as most people are sensible enough to use encryption on their wireless networks these days and therefore the laptop couldn't connect to a wireless network it didn't have the encryption key for. It's just that we have 13 channels within a fairly narrow band and they can interfere with each other. So if you and your neighbour are both using the same channel or ones close to each other you can get interference. The best channel to use is whichever of 1, 7 or 13 is furthest away from the other networks close by you.

@Gwyndy, yes, Network Stumbler's good isn't it. Another good one is WiFiFoFum.
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Old 08-02-2010, 09:35 PM
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I'm pretty sure my neighbours don't use encryption. When I start off my laptop, it picks up a signal, and our home router is NOT wireless type, so it MUST be coming from next door (or somewhere like that) mustn't it?
Why would it be important to encrypt the signal?
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Old 08-02-2010, 09:46 PM
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Why would it be important to encrypt the signal?
So that someone else doesn't use the signal that you are paying for. If you're happy to share, then don't encrypt
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Old 08-02-2010, 10:02 PM
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So that someone else doesn't use the signal that you are paying for. If you're happy to share, then don't encrypt
Encrypt!!!!

If you dont somebody can get access to your network and your personal details
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Old 08-02-2010, 10:23 PM
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We have kept with the cable option. When I've picked up a wireless signal, I've never seen any sign of any information, but then when it comes to computers, I'm like the driver who just about knows to keep the fuel tank filled and get the car serviced regularly!
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Old 08-02-2010, 10:30 PM
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Quote:
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I'm pretty sure my neighbours don't use encryption. When I start off my laptop, it picks up a signal, and our home router is NOT wireless type, so it MUST be coming from next door (or somewhere like that) mustn't it?
Why would it be important to encrypt the signal?
Most WAP's come with a pre-defined SSID and the WAP device is set to broadcast this SSID to allow other devices to connect to it, if you are within range then you could well see yours neighbours SSID as an available network, this doesn't mean that you can connect to it though - its just available, the presence of a SSID doesn't necessarily mean that the device isn't employing any security either.

As mentioned, if a WAP device isn't employing a encrypted connection it would allow someone within the WAP range to connect to the device and the internal network
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Old 08-02-2010, 11:26 PM
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So if you're feeling altruistic and don't mind anyone using something you are paying for and potentiallly downloading God knows what using your connection and intercepting your e-mail traffic and having a good root around everything you've got stored on your hard disks then don't bother encrypting
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Old 09-02-2010, 12:31 PM
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Quote:
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Most WAP's come with a pre-defined SSID and the WAP device is set to broadcast this SSID to allow other devices to connect to it, if you are within range then you could well see yours neighbours SSID as an available network, this doesn't mean that you can connect to it though - its just available, the presence of a SSID doesn't necessarily mean that the device isn't employing any security either.

As mentioned, if a WAP device isn't employing a encrypted connection it would allow someone within the WAP range to connect to the device and the internal network
I successfully connect to the same network as on my desktop. Presumably that means he hasn't got anything to stop me?
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Old 09-02-2010, 12:35 PM
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So if you're feeling altruistic and don't mind anyone using something you are paying for and potentiallly downloading God knows what using your connection and intercepting your e-mail traffic and having a good root around everything you've got stored on your hard disks then don't bother encrypting
Since the connection in this house IS NOT WIRELESS, presumably this is irrelevant?
Presumably one has to know HOW in order to connect to the information stored on a computer that 'owns' the connection you have picked up?
We have 2 computers on a wired router (no wireless capability) and only SHARED files on each are accessible to the other computer, presumably with sufficient knowledge one could get past this? (main reason, apart from the simultaneous use of broadband, is to share printer)
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Old 09-02-2010, 01:23 PM
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I successfully connect to the same network as on my desktop. Presumably that means he hasn't got anything to stop me?
If you can connect to your neighbours wireless connection without entering a password to that connection then it isn't employing any security and you could in theory start browsing the internet and his network, off course attempting to could well be illegal
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Old 09-02-2010, 01:33 PM
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Quote:
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Since the connection in this house IS NOT WIRELESS, presumably this is irrelevant?
Presumably one has to know HOW in order to connect to the information stored on a computer that 'owns' the connection you have picked up?
We have 2 computers on a wired router (no wireless capability) and only SHARED files on each are accessible to the other computer, presumably with sufficient knowledge one could get past this? (main reason, apart from the simultaneous use of broadband, is to share printer)
If you have any computer connecting to the Internet using whatever method then your network is vulnerable.
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Old 09-02-2010, 04:11 PM
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Since the connection in this house IS NOT WIRELESS, presumably this is irrelevant?
Yes, you are right, the encryption of wireless networks is irrelevant to you if you don't have a wireless network.
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Old 09-02-2010, 05:25 PM
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I successfully connect to the same network as on my desktop. Presumably that means he hasn't got anything to stop me?
So are you saying you have connected your laptop wirelessly to the internet using your neighbours Access Point? If so, then technically that's theft.
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Old 09-02-2010, 07:09 PM
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So are you saying you have connected your laptop wirelessly to the internet using your neighbours Access Point? If so, then technically that's theft.
Well since we haven't got a wireless connection, and the laptop connected, that is the only explanation I have, but there was no actual intent, and there has never been any actual 'use', just getting as far as seeing that there was e-mail, so I went back to the desktop, (because if I want to save e-mail that is where I want it).
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