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As you probably know from another thread my friend has had an unexpected baby. We had to pool all our resources to put the baby stuff together in three weeks.
I've ordered some of it on-line and the cot mattress is being delivered by Parcelforce. This is urgent as the baby is here.
They tried to deliver it on Wednesday, I wasn't in. I rang the number on the card which is supposed to be the Bristol depot and got the Swansea depot. I asked them to re-deliver to the Post Office sorting office where I would collect it. They said they'd pass the message on.
They tried to re-deliver yesterday and have now returned the mattress to the depot where I can collect it.
Excuse me, but I've paid for delivery to my address. I'm not driving all the way to bl00dy Bristol to collect something I've paid for delivery on.
I'm fuming. When I ring them again (when they're open) I bet I get Swansea again.
I've ordered some of it on-line and the cot mattress is being delivered by Parcelforce. This is urgent as the baby is here.
They tried to deliver it on Wednesday, I wasn't in. I rang the number on the card which is supposed to be the Bristol depot and got the Swansea depot. I asked them to re-deliver to the Post Office sorting office where I would collect it. They said they'd pass the message on.
They tried to re-deliver yesterday and have now returned the mattress to the depot where I can collect it.
Excuse me, but I've paid for delivery to my address. I'm not driving all the way to bl00dy Bristol to collect something I've paid for delivery on.
I'm fuming. When I ring them again (when they're open) I bet I get Swansea again.
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