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Thread: Our Forum

  1. #1
    Hannah Anderson's Avatar
    Hannah Anderson is offline Administrator
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    Default Our Forum

    Hi all,

    I'm Hannah I work on the development team over here at the Grow Your Own headquarters. I just wanted to let everyone know what has been happening with the forum recently.

    Last year when Chris (our lead developer) started development on the new forum/website we run into an issue with the software that's run on the box.

    When the server crashed it was a progressive failure so we didn't see the affects of the failure for days (potentially weeks) this was completely out of our control and there's no way to check when it started. Because we didn't see the effects of the failure, errors were copied over onto our backups (which are stored on a completely different server).

    The Sunday that the server crashed everything had to be rebuilt from the ground up and I believe there was around 6/7 hours downtime before being brought back online. Since then we have lost files (images primarily) but the way the server failed it's difficult to isolate a pattern. We've tried and tried to get the images back online because the last thing we want is to cause disruption. We have been looking into potential solutions for quite some time now and have been met with a brick wall at every turn.

    There's one final attempt we are looking into and will be trying over the coming weeks. If this fails unfortunately we've lost the files.

    This was a situation completely out of our control and there's very little we can do to prevent this. Failures are uncommon but they do happen, usually the backup is enough to protect us, but because it was a silent failure over time it's copied onto the backups. Chris and Dave have had numerous conversation with engineers and tried to put in place further protections.

    Unfortunately this not the kind of news anyone wanted to here.

    We will keep the everyone updated with how the situation evolves.
    Hannah
    👩

  2. #2
    Bigmallly's Avatar
    Bigmallly is offline Think outside the box
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    Good news or bad doesn't matter Hannah, the fact that you have addressed the forum is appreciated.
    “Gorillas are very intelligent, but they don't have to be as delicate as chimps -- they can just smash open the termite nest,”
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  3. #3
    scarey55's Avatar
    scarey55 is online now Killer Klare
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    Thank you Hannah for letting us know
    Nicos, Bren In Pots and Jay-ell like this.
    A garden is a lovesome thing, God wot! (Thomas Edward Brown)


  4. #4
    Thelma Sanders is online now Mature Fruiter
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    Thank you for giving us some idea of what happened and what is going on now behind the scenes.

  5. #5
    Norfolkgrey's Avatar
    Norfolkgrey is offline Early Fruiter
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    Thank you. No one likes saying or hearing that it has got to the poopy stage but it happens. Thank you again for being honest and letting us know all that has happened it is appreciated.
    Fruity and Nutty

  6. #6
    Nicos's Avatar
    Nicos is online now 'Allo 'Allo !
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    Thanks for the update Hannah....everything crossed for the final attempt at retrieving the piccies
    "Nicos, Queen of Gooooogle" and... GYO's own Miss Marple

  7. #7
    Jay-ell's Avatar
    Jay-ell is offline Welcome To The Jungle
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    Thanks for letting everyone know what's happening
    Bren In Pots and Snoop Puss like this.

    New all singing all dancing blog - Jasons Jungle

    ”I have not failed 1,000 times. I have successfully discovered 1,000 ways to NOT make a light bulb."
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    “Negative results are just what I want. They’re just as valuable to me as positive results. I can never find the thing that does the job best until I find the ones that don’t.”
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  8. #8
    lottie dolly's Avatar
    lottie dolly is online now Gardening Guru
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    everything crossed for your team,now ti's spring lets hope they spring back
    Nicos, Bren In Pots and Snoop Puss like this.
    Another nutter ,wife,mother, nan and nanan,love my growing places,seed collection and sharing,also one of these

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