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Took my daughter and her friend to the local pool for the fun session that starts at 1.30pm till 4pm, when we got there the queue was long got nearer the front to find two girls working, both on the phone, surly these calls should be taken in the back office by someone who is just answering the phone at busy times ?
Then heard someone say they were full up, its only 1.35pm manager comes out and say's the babypool is open, but what happens if you have two children in diffrent age groups as the person in front had ? No one knew.
they then let in a few more but only for an hour, note no reduction in price.
It was a complete shambles the staff didnt know what was going on.
There is a playscheme held at the centre and they were using the pool and thats why they were full up.
Then heard someone say they were full up, its only 1.35pm manager comes out and say's the babypool is open, but what happens if you have two children in diffrent age groups as the person in front had ? No one knew.
they then let in a few more but only for an hour, note no reduction in price.
It was a complete shambles the staff didnt know what was going on.
There is a playscheme held at the centre and they were using the pool and thats why they were full up.
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