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  1. #1
    lavender lou's Avatar
    lavender lou is offline Sprouter
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    Default Not a happy bunny

    Placed an order with Thompson and morgan and just received an email saying that all the seeds i ordered are OUT OF STOCK so i checked on their site and everything that i ordered is in STOCK

    so i have rang them and they said that they don't know what is happening cos all of the seeds are processed at a different warehouse so the kind lady give me another number to ring and i got this bloke on the phone and he sounded like he didn't know what day it was and just said that they are very busy and couldn't help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  2. #2
    Jardiniere's Avatar
    Jardiniere is offline Cropper
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    Thats very annoying....but i always think its impossible to do anything sensible between xmas and the new year or anytime until everything is back to normal....monday maybe?
    Be patient............

  3. #3
    FionaH's Avatar
    FionaH is offline Hungry Hobbit
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    I am suprised. T&M have always been really helpful with me. Maybe Jardinere is right, give it till Monday and ring up then
    WPC F Hobbit, Shire police

  4. #4
    lavender lou's Avatar
    lavender lou is offline Sprouter
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    my partner ordered some things too and hes got the same email as me!! Very Strange

  5. #5
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    happybunny is offline Rooter
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    Aww hope you are a Happy bunny again soon and get your seeds

    Sorry but had to smile when i saw 'Not a happy bunny'
    Stacey x ♫

  6. #6
    Paulottie is offline Banned
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    Perhaps you might change suppliers?...makes me feel good to vote with my feet(rather my keyboard/creditcard).... There's a lot of competion out there

    I find Dobies have always been friendly, efficient and quick to replace/sort out any problems....only exeption in years is that they ran out of Ratte's last year and sent PFA instead.

    Kings are a good company but I rarely order direct so can't really say about warehouse staff.

    Then there's Sarah Raven who has a bigger operation these days....and any number of companies in the classifieds of GYO...or mentioned on here!

    Really, unless you are doing a bulk society order prices are compatable everywhere... so shop around and don't let idiots get you down .

  7. #7
    Flummery's Avatar
    Flummery is offline Gardening Guru
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    Some of us have a T&M voucher to spend though!
    Whoever plants a garden believes in the future.

    www.vegheaven.blogspot.com Updated March 9th - Spring

  8. #8
    lavender lou's Avatar
    lavender lou is offline Sprouter
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    Default

    yeah i did too that was what i used but i spent more than the voucher ,and i was wondering if thats why they can't sent me the things i ordered.
    cos my friend had a voucher too and she has had the same email but she only spent the amount of the voucher and not more like me.

    so i can't understand it at all

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