No Free Gift

[nuclearstar]

I did send an email to them and PM'd that person, email came back same as usual, warehouse move which has been ongoing for 6 months now.

[Scarlet]

I'd also send the same message via PM to Darrel L above.

[veggiechicken]

Nuclearstar
Send an email to aceville@dctmedia.co.uk to contact the customer services team. Hopefully they will be able to help you.

[nuclearstar]

Same

Same for me, no free gift yet either. Had an email update saying sorry it will be with me soon, but that was a month ago, and I am already getting messages telling me to renew my subscription and get a new free gift..... I want the free gift for my current sub first lol

[Scarlet]

PM Darrel L above ...he will be able to look into for you

[It never rains..it pours]

I've PM'd Subs about this.
Hope it helps!!

Thank you VC, nothing heard here yet.

[Darrell L]

Hi All,

Thank you for bringing this to our attention.

I am currently in discussion with the subs department, and as soon as I have the answers, I will come back and update everyone with regards to this.

Thank you for your patience.

Kind regards,

Darrell

[Greenleaves]

We will forward this on to the Subscriptions team.

Unfortunately as Moderators we have no control over this. All we can do is alert them, It may be quicker to contact them directly.
https://www.growfruitandveg.co.uk/gr...endmessage.php

[Couchkiller Woman]

That’s spooky

I just took out a 6 month subscription because I buy the magazine every month and thought I might as well have a free propagator. It didn’t arrive! Now I think I need to complain!

[veggiechicken]

I've PM'd Subs about this.
Hope it helps!!

[It never rains..it pours]

I have emailed "Jenny O'Neill" <jenny.oneill@aceville.co.uk> twice regarding lack of propigator but no reply, hopefully someone in office will pick this up

[It never rains..it pours]

Thank you Nicos, will do

[Nicos]

Have a look at the contact details on this thread...

https://www.growfruitandveg.co.uk/gr...ml#post1294291

Admin and subs are away now until 2nd Jan so it might be worth emailing now and then phoning them once they have returned???

Hopefully they will be able to sort it soon.

[It never rains..it pours]

Havent recieved propagator here, any ideas who is best to contact ?

[jackarmy]

Yep, thanks again.