Results 1 to 8 of 9
- 29-01-2017, 09:50 AM #1
Here we go again still no sign of the February issue.
Last edited by bussinspain; 29-01-2017 at 09:51 AM.Just think happy thoughts
- 29-01-2017, 09:54 AM #2
- Join Date
- May 2006
- Sunshiny South Wales
- Blog Entries
Have you PM'd Subscriptions direct, Buss?
It is Sunday though so don't expect a reply todayLook on the bright side
- 29-01-2017, 10:01 AM #3
Well....We've just heard that the Subs section is changing as from the beginning of Feb and that Grapes can now contact Dovetail direct without going through Subs .
We'll be making a general announcement when we know more but here are the contact details which you can use....
please contact Dovetail directly using the following details:
Phone: 01795 414665
Might be worth emailing them directly with all you details...and past history of events!
Hopefully missing out mods and subs should speed things up...."Nicos, Queen of Gooooogle" and... GYO's own Miss Marple
- 29-01-2017, 12:05 PM #4
- 29-01-2017, 01:11 PM #5
^^^..,yep, that's one of the reasons why we mods have asked for the whole process to be changed to be more efficient!
It'll be interesting to see the response.
Admin did say 'as from Feb'... so they might be a tad surprised to hear from someone before the 1st."Nicos, Queen of Gooooogle" and... GYO's own Miss Marple
- 29-01-2017, 03:30 PM #6
- 29-01-2017, 04:15 PM #7
Good luck...fingers crossed it'll finally be sorted...and quickly!"Nicos, Queen of Gooooogle" and... GYO's own Miss Marple
- 04-02-2017, 04:02 PM #8
Well,I emailed them got an automated reply saying we will respond with 48 working hours. 96 working hours later they said they can't get anymore of the February issues so have extended my subscription by one month and case is now closed! !!!! Within that 96 hours I actually collected my February issue and emailed them to say so. My impressed. I sent a photo if the postage paid which was 2nd class Royal mail. Maybe this is the cause of delay being 2nd class. Anyway I have now taken out a subscription with another gardening magazine and will compare the postal and customer service of both.Just think happy thoughts