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[rant]
I just told Apple technical support that they are dumber than a sack of rocks so you may want to stop reading now before I explain.
Apple requires one to seek out a WiFi connection to update their iPhone software so I drove a 1.5 hour round trip to go into town and have a co-worker let me attach to his BlackBerry's WiFi hotspot so I could update my iPhone 7. ???
After I got home I called Apple's technical support number to ask why I couldn't update my iPhone while it was connected to the cellular provider and had to use WiFi to connect to another mobile phone that was connected to the same cellular provider.
Apple's technical support pegged the needle on my BS detection meter and I called him out on it. He backed off when I asked him why BlackBerry was so much more reliable than iPhone when talking directly to the cellular provider's data network.
He told me I'd need to talk to the cellular provider about the reliability and I again told him he was pegging the needle on my BS detection meter. I told him it was Apple's requirement that the iPhone use WiFi so he needed to explain why. He couldn't.
He agreed to run my questions past his technical higher-ups.
Maybe it's just because I'm just getting old but I'm really losing my patience with some of these companies and their cock-and-bull stories.
[/rant]
I apologize for the rant but I just had to say something. Have a good evening!
I just told Apple technical support that they are dumber than a sack of rocks so you may want to stop reading now before I explain.
Apple requires one to seek out a WiFi connection to update their iPhone software so I drove a 1.5 hour round trip to go into town and have a co-worker let me attach to his BlackBerry's WiFi hotspot so I could update my iPhone 7. ???
After I got home I called Apple's technical support number to ask why I couldn't update my iPhone while it was connected to the cellular provider and had to use WiFi to connect to another mobile phone that was connected to the same cellular provider.
Apple's technical support pegged the needle on my BS detection meter and I called him out on it. He backed off when I asked him why BlackBerry was so much more reliable than iPhone when talking directly to the cellular provider's data network.
He told me I'd need to talk to the cellular provider about the reliability and I again told him he was pegging the needle on my BS detection meter. I told him it was Apple's requirement that the iPhone use WiFi so he needed to explain why. He couldn't.
He agreed to run my questions past his technical higher-ups.
Maybe it's just because I'm just getting old but I'm really losing my patience with some of these companies and their cock-and-bull stories.
[/rant]
I apologize for the rant but I just had to say something. Have a good evening!
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