Announcement

Collapse
No announcement yet.

What Should I do?

Collapse

X
Collapse
 
  • Page of 2
  • Filter
  • Time
  • Show
Clear All
new posts
Previous 1 2 template Next
  • #1

    What Should I do?

    What should I do?

    With my birthday money I ordered some beautiful yarn, two lots (not the same yarn from the Rant Thread) it came yesterday. I love it. It also came today. Confusingly, I now have two lots and this is causing dissent. I want to phone them up and say 'Hey, you sent too much' but the Bh says do nothing, wait for them to contact you.

    So, what do I do?
    20
    Be honest, phone the yarn supplier
    85.00%
    17
    Wait for them to notice their error
    15.00%
    3
    Other options?
    0.00%
    0

    The poll is expired.

    Jules

    Coffee. Garden. Coffee. Does a good morning need anything else?

    ♥ Nutter in a Million & Royal Nutter by Appointment to HRH VC ♥

    Althoughts - The New Blog (updated with bridges)
    Tags: None
  • #2
    Is it from the same supplier as the yarn mentioned on the rant thread?

    Comment

    • #3
      Originally posted by rustylady View Post
      Is it from the same supplier as the yarn mentioned on the rant thread?
      No, totally different people.
      Jules

      Coffee. Garden. Coffee. Does a good morning need anything else?

      ♥ Nutter in a Million & Royal Nutter by Appointment to HRH VC ♥

      Althoughts - The New Blog (updated with bridges)

      Comment

      • #4
        Phone & inform them of their error & ask when they would like to call in & collect it (at a time that is suitable to you ),the onus is on them to collect,not you to return it,chances are the cost that they will incur will not be worth the cost to them of the goods the have over sent.
        He who smiles in the face of adversity,has already decided who to blame

        Artificial intelligence is no match for natural stupidity

        Comment

        • #5
          It is their mistake, so as BB says it should be up to them to collect it, but suppose it also depends how guilty you'll feel if you keep it Jules. If you do keep it, knit it up, sell it and give the money to charity?
          Granny on the Game in Sheffield

          Comment

          • #6
            I had that same issue with some plants I ordered a while ago. I didn't get the first delivery so they sent out a new lot, then someone from the wrong address contacted me and said they'd been delivered there.
            I rang the company and they asked if I could find a use for the extras and when I said yes they asked me to keep and enjoy them.
            Probably it would have cost more for them to collect them than it did to let me keep them so everyone won.

            Comment

            • #7
              I REALLY like BB's idea.
              Go for it gal!!!
              "Nicos, Queen of Gooooogle" and... GYO's own Miss Marple

              Location....Normandy France

              Comment

              • #8
                I've voted to phone them. If you don't then it will prey on your mind, they might well say keep it, and if so you will then be happy to use it in whatever way you want. As others have said, it is their mistake so it is up to them to arrange collection at their cost.
                I could not live without a garden, it is my place to unwind and recover, to marvel at the power of all growing things, even weeds!
                Now a little Shrinking Violet.

                http://potagerplot.blogspot.com/

                Comment

                • #9
                  Depends on the cost of the yarn.
                  Ring them they may tell you to keep it.

                  Comment

                  • #10
                    Be a good customer and call them. They will be so pleased (or should be).

                    As a former shop manager, one honest customer made such a change from all the thieving gits...
                    Le Sarramea https://jgsgardening.blogspot.com/

                    Comment

                    • #11
                      Call them and ask for a reply paid package in which to return the wool. Give them 14 days to do so , otherwise you will "dispose" of the goods. Its up to them how they react but your conscience will be clear - and if you don't need the wool, why keep it?

                      Comment

                      • #12
                        Phone them, I always work on the principle that I should act in the way I'd want people to act to me otherwise I have no right to moan if people don't do what I want. As others have said, they may well tell you to keep it, has happened to both me and my mum in the past.

                        Some of us live in the past, always talking about back then. Some of us live in the future, always planning what we are going to do. And, then there are those, who neither look behind or ahead, but just enjoy the moment of right now.

                        Which one are you and is it how you want to be?

                        Comment

                        • #13
                          It is worrying me. Having had my own business I know just what it feels like to lose stuff to dishonest people (although in this case, it isn't my fault that I have two lots of yarn) and small businesses are struggling for any sort of profit these days.

                          I shall phone them in the morning, put my mind and theirs at rest. I don't mind making the trip to the P.O. to send it back to them if they'll reimburse me.
                          Jules

                          Coffee. Garden. Coffee. Does a good morning need anything else?

                          ♥ Nutter in a Million & Royal Nutter by Appointment to HRH VC ♥

                          Althoughts - The New Blog (updated with bridges)

                          Comment

                          • #14
                            I'd offer to send it back where they pay when they receive it. I couldn't not offer it back as I wouldn't enjoy it. But I can also see that sometimes it might take quite a while to get reimbursed.
                            Ali

                            My blog: feral007.com/countrylife/

                            Some days it's hardly worth chewing through the restraints!

                            One bit of old folklore wisdom says to plant tomatoes when the soil is warm enough to sit on with bare buttocks. In surburban areas, use the back of your wrist. Jackie French

                            Member of the Eastern Branch of the Darn Under Nutter's Club

                            Comment

                            • #15
                              Originally posted by julesapple View Post
                              It is worrying me. Having had my own business I know just what it feels like to lose stuff to dishonest people (although in this case, it isn't my fault that I have two lots of yarn) and small businesses are struggling for any sort of profit these days.

                              I shall phone them in the morning, put my mind and theirs at rest. I don't mind making the trip to the P.O. to send it back to them if they'll reimburse me.
                              Yes, I would do this too. Honesty is always the best policy in my book. I wouldn't feel "right" with myself if I didn't phone them to say what had happened. If you phone, the onus is on them, and they will most likely tell you to keep it. And the same as you, as long as they reimburse the postage then I would send it back if that's what they wanted.

                              If you didn't let them know then you would feel guilty every time you saw the wool - and it's supposed to be for something to enjoy!
                              Forbidden Fruits make many Jams.

                              Comment

                              Previous 1 2 template Next

                              Latest Topics

                              Collapse
                              View All

                              Recent Blog Posts

                              Collapse
                              View All
                              Working...
                              X